Shipping Policy

 

Thank you for shopping at TRS Racing! We aim to process and ship your order as quickly as possible. Below are the details of our shipping policies.

1. Processing Time

• Orders are typically processed within 2 business days (excluding weekends and holidays) after payment is confirmed.

• During peak seasons (e.g., holidays or sales events), processing may take longer.

2. Shipping Options & Delivery Time

We offer the following shipping methods (customize based on your services):

Delivery times are estimates and may vary due to carrier delays or customs clearance (for international orders).

3. Shipping Destinations

• For international orders, customers are responsible for any customs fees, taxes, or import duties.

4. Order Tracking

• Once your order is shipped, you’ll receive a confirmation email with a tracking number.

• Track your order via the carrier’s website https://www.17track.net/zh-cn.

5. Shipping Issues

• Lost/Damaged Packages: If your order is lost or arrives damaged, contact us within 3 days at info@trsracing.com with your order number and proof of damage (e.g., photos).

• Incorrect Address: Ensure your shipping address is correct at checkout. We’re not responsible for orders shipped to wrong addresses provided by the customer.

6. Returns & Refunds

See our Return & Refund Policy for details.

7. Contact Us

For shipping-related questions, email us at info@trsracing.com or call 86-13761842605.