Refund & Return Policy

At TRS Racing, we strive to ensure your complete satisfaction. If you’re not happy with your purchase, here’s how we handle refunds and returns.

1. Eligibility for Refunds/Returns

• Physical Products:

  • Items must be unused, in original packaging, and returned within 7 days of delivery.

  • Proof of purchase (order number) is required.

• Digital Products/Downloads:

  • Due to their nature, digital items are non-refundable unless defective.

• Final Sale Items:

  • Clearance, personalized, or perishable goods (e.g., food) are not eligible for returns.

2. Return Process

1. Contact Us: Email info@trsracing.com within 14 days to request a return authorization.

2. Ship Back: Send the item to:

   Room 303, No.19 Xuwang Road, Xujing Town, Qingpu District, 201702，Shanghai, China

   • Return shipping costs are [covered by customer].

   • We recommend using a trackable shipping service.

3. Refund Timeline & Method

• Once we receive and inspect the item, refunds will be processed within 3 business days.

• Refunds are issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

4. Exchanges

• Exchanges for a different size/color are subject to availability. Contact us first.

5. Damaged or Defective Items

• If your item arrives damaged or defective, email us within 5 days with photos and order details for a replacement or refund.

6. Non-Returnable Items

• Gift cards, intimate apparel, hygiene-related products (e.g., earrings), and custom-made items.

7. Questions?

Contact us at info@trsracing.com or 86-13761842605.